Careers at ThoroughTec

Location: Durban, South Africa (negotiable)
Education Level: Diploma/Degree
Remuneration: Market related

ThoroughTec Simulation, the world’s leading developer of high-fidelity, operator training simulators for the mining industry, is looking for an energetic and experienced Training Services Manager.

The successful candidate will be responsible for helping ThoroughTec’s global mining clients to properly integrate and utilise their CYBERMINE simulators and other training products to maximise value realisation. Candidates will be expected to leverage their pre-existing skills and experience, as well as mastering new technology and methods to:

• Instruct client staff in the effective use of ThoroughTec’s CYBERMINE simulators and other supporting products.
• Review and modify client training curricula and course material to best leverage ThoroughTec’s products in the context of Client training objectives.
• Oversee and mentor Client trainers and instructors.
• Monitor training progress, analyse outcomes and report results to mine management.
• Critically, this individual will be required to interface with all levels of mine management to identify operator KPI’s, collect and assess actual operator performance data and then implement the necessary operator performance improvement programmes to achieve the client’s desired outcomes.

Requirements:

Prospective candidates should satisfy the following critical requirements to be considered for the role:

• A tertiary qualification
• At least 10 years general work experience
• At least 5 years mining work experience
• A valid Driver’s Licence
• A valid Passport (without travel restrictions)
• Fluency in both spoken and written English
• A willingness and ability to travel extensively, both locally and abroad, for extended periods of time
• A high degree of competency in the MS Office suite
• High degree of self-motivation, self-discipline and an ability to work independently

Desirable skills and experience: 

Additionally, possession of any of the following will be considered an advantage:

• Client relationship / account management work experience
• Educational work experience
• A Background in engineering or data analysis
• Fluency in Spanish, Portuguese, French or Russian
• Experience working with operator training simulators

ThoroughTec is an equal opportunity employer who offers all staff competitive salaries, training and career growth opportunities.

ThoroughTec Simulation, the leading global supplier of advanced, mining-equipment operator training simulators, is looking for a Field Support Technician.

Candidates will be responsible for providing professional, technical service and support to ThoroughTec customers.  This will require travel to customer sites in order to execute technical services, including: installation and commissioning, maintenance, fault-finding and repair of electronic, mechanical and computer systems.

In addition, candidates will be responsible for contacting clients on a regular basis in order to check on the health and use of their systems, as well as building lasting customer relationships.

PLEASE NOTE: This position is based in Perth but will require significant domestic and international travel. Travel may also be required at short notice and as such candidates should be suitably flexible.

Location: Perth, Australia
Education Level: Diploma/Degree
Remuneration: Negotiable
Experience Level: Intermediate

Key responsibilities will include:

• Maintenance, servicing, testing and repair of simulator systems deployed globally
• Diagnose errors and/or technical problems correctly, and determine proper solutions
• Installation and commissioning of simulator systems at client sites
• Delivery of system, use and maintenance training to client personnel
• Pre-planned servicing and maintenance of systems
• Fielding of and response to technical support queries, both telephonically and via e-mail
• Ad-hoc deployment in response to technical support and breakdown call-outs
• In-field diagnosis of system errors, faults and failures
• In-field repair and/or replacement of system components
• Ongoing management of client relationships through regular communication and attention

Requirements: 

• A Mechanical Engineering Degree
• An IT and networking qualification/certification (e.g. A+, N+, MCSE)
• An excellent command of English (both spoken and written)
• Valid driver’s licence
• Valid passport (without travel restrictions)
• Excellent health
• Willingness to travel extensively, for extended periods of time
• Strict self-discipline and able to work independently for long periods of time
• Proven field service experience
• An aptitude for the repair and maintenance of electro-mechanical systems
• Excellent telephone etiquette
• Client facing/account management experience will be beneficial

ThoroughTec is an equal opportunity employer who offers all staff competitive salaries, training and career growth opportunities.

ThoroughTec Simulation is seeking a talented e-Learning Instructional Designer to join their Training Services Department, based in Durban, in a full-time capacity.

The successful candidates will play an integral role in developing e-learning and Computer Based Training (CBT) applications.  We require individuals that are creative, passionate and proactive and who can work in an agile environment.

Location: Durban, South Africa
Education Level: Diploma/Degree/QBE
Remuneration: Negotiable
Experience Level: Mid

Key responsibilities will include:

• Provide vision and direction to the development of e-learning modules.
• Work closely with project stakeholders, i.e. Subject Matter Experts (SME), Project Managers and Department Managers.
• Work with a cross functional team to deliver an e-learning package consisting of high quality media assets.
• Assess value, develop cases, and prioritize learning outcomes to ensure maximum value is aligned with product and learning strategy.

Candidates must be able to demonstrate: 

• The ability to work in a cross functional team with challenging deadlines
• Excellent communication skills both verbal and written
• Ability to manage multiple tasks or projects at one time
• Acceptance of feedback and constructive evaluation of work
• Strong interpersonal skills and the ability to work with international subject matter experts and target audiences.
• Excellent organisational and time management skills with a keen attention to detail.
• Interest in continuous improvement and dedication to updating skills
• Creative mind, innovative ideas, proactivity and the ability to think and learn fast.
• A positive and engaging attitude in dealing with people.

The following training, skills and/or experience, although not essential, would be an advantage:

• Bachelor of Education
• A second language (preferably Spanish or French)
• Working knowledge of E-learning authoring and development software packages such as
  1. Lectora, or
  2. Storyline
• Experience with the Mining Qualifications Authority.
• Experience with South African Qualifications Authority.
• Experience with SAM (Successive Approximation Model)
• Experience with voice-over and audio editing software.

ThoroughTec is an equal opportunity employer who offers all staff competitive salaries, training and career growth opportunities.

ThoroughTec Simulation is seeking a Graphic Designer/ 3D Artist to join their E-learning Department, based in Durban, in a full-time capacity.

We require an individual with a flair for creativity and an interest in designing artwork and instructional animations and who can work in an agile environment.

Ideally, the perfect candidate should be able to create exciting and believable animations and stills for mining vehicles, characters, in-game objects and cinematic scenarios. Must be willing to travel both locally and internationally.

Location: Durban, South Africa
Remuneration: Negotiable
Experience Level: Mid

Key responsibilities will include:

• Working closely with the e-learning team to establish the requirements for the project.
• Create high quality in-game animations, integrate, set-up, and support our animation content pipeline.
• Collaborate with the e-learning team to support prototype efforts and final media that fits the aesthetic direction and vision of the project.
• Responsible for final video and audio edits.
• Modelling and texturing accurate vehicle consoles and environments.
• Development of interactive 3D lessons with-in the Unity game engine.
• Creation of high quality 3D still renders.

Candidates must exhibit or be able to demonstrate:

• Working with in-game animation setup and integration with engines like Unity.
• Able to create and troubleshoot animation rigs in 3DS Max.
• Basic understanding of XML/HTML.
• Creative mind, innovative ideas, proactivity and the ability to think and learn fast.
• The ability to work in a close team environment as well as the capability to work independently, whilst taking responsibility as an individual.
• A positive and engaging attitude in dealing with people
• An ability to work in a cross functional team with challenging deadlines.
• Ability to manage multiple tasks or projects at one time.
• Acceptance of feedback and constructive evaluation of work.
• Time management skills with a keen attention to detail.
• Excellent communication, both written and verbal.

Experience & Qualification

• A 3D animation/ Graphic Design qualification from a reputable institution or relevant tertiary qualification.
• Talented 3D skills with a relevant 3D portfolio.
• 3DS MAX experience. (essential)
• Working with and animating vehicle rigs in 3Ds Max.
• Extensive Photoshop experience. (essential)
• Adobe Illustrator experience. (essential)
• 2D artwork skills for various implementations.
• Adobe Premiere experience. (essential)

The following skills and/or experience, would be an advantage:

• Adobe Audition knowledge advantageous.
• Adobe After Effect knowledge advantageous.
• Substance Painter / PBR knowledge advantageous.
• Creative problem-solving skills.
• Knowledge of scripting and tool creation for animation.
• Understanding of motion graphics tools and techniques.
• Unity knowledge advantageous
• Writing code in C#, JavaScript/UnityScript.
• Visual scripting.

ThoroughTec is an equal opportunity employer who offers all staff competitive salaries, training and career growth opportunities.

ThoroughTec Simulation is seeking a Tester to join their E-learning Department. The incumbent will play an integral role in the e-learning team by ensuring all training is developed to our clients’ needs and meets exacting standards.

Location: Durban, South Africa
Remuneration: Negotiable
Experience Level: Junior/Mid

Core duties:

• Read and interpret technical information
• Proficient in English with keen attention to detail; solid verbal and written communication skills
• Communicate information clearly and simply
• Working closely with the e-learning team to establish the requirements for the project.
• Execute tests and report defects
• Review content/visuals/audio/videos and interactivity against original storyboard
• Assist the team with continuous improvement

Qualifications and skills required:

• 2 years testing experience (mandatory)
• Minimum of intermediate skills in Microsoft Office (PowerPoint, Word, Excel, and Outlook)
• Strong analytical skills
• Knowledge on e-learning and the mining industry would be an advantage
• Experience of SCORM, Moodle or Learning Management Systems (LMS) would be an advantage
• Experience in an Agile Scrum team environment
• Work both independently and as a team member
• Good time management and communication
• The ability to learn and adapt to new technologies, principles and processes

In return, you’ll be offered a competitive salary commensurate with your level of experience.

ThoroughTec is looking for an experienced software tester to join the software development team. The incumbent will play an integral role in advancing world class simulation technologies by ensuring all software is developed to our clients’ needs and meets exacting standards.

Location: Durban, South Africa
Education Level: Certificate
Remuneration: Negotiable
Experience Level: Junior/Mid

Core duties:

• Set up and maintain test environments
• Scope test cases for sprint user stories
• Execute tests and report defects
• Assist the team with continuous improvement

Qualifications and skills required:

• 2 years software testing experience (mandatory)
• ISTQB foundation course or equivalent (preferable)
• Experience in an Agile Scrum team environment
• Work both independently and as a team member
• Good time management and communication
• The ability to learn and adapt to new technologies, principles and processes

In return, you’ll be offered a competitive salary commensurate with your level of experience.

This is a fantastic opportunity for an INTERMEDIATE DEVELOPER with experience designing and developing web based systems using mainstream development tools and libraries. Join this great team and bring your experience and creative thinking to help us solve complex problems in a relaxed yet highly-professional environment.

In this role, you will work within an Agile SCRUM R&D team to design, develop and integrate a web-based workforce performance platform. We hold ourselves to very high standards from a quality code perspective and naturally will hold you to those standards as well. You will operate in small, effective teams, so collaboration and good communication is essential for success.

You will be encouraged to share your knowledge freely, whilst also having access to Senior developers to assist in your further growth and development.

Good knowledge of C# and web development will be required.

Location: Durban, South Africa
Education Level: Degree
Remuneration: Negotiable
Experience Level: Intermediate

Skills and experience required:

• B.Sc. (Comp.Sci.) (Hons) with at least one major in Computer Science. A major in Stats is beneficial.
• Minimum two years’ relevant software development experience.
• At least a year’s experience working in an Agile Environment (eg Scrum, Kanban, etc).
• Good knowledge and understanding of Design Patterns and their implementations.

Relevant languages:

• C#
• ASP.NET
• MVC
• JavaScript
• ANGULAR JS
• SQL
• HTML 5
• CSS

In return, you’ll be offered a competitive salary commensurate with your level of experience.

If you have not been contacted within two weeks of submitting your application, please consider your application unsuccessful.