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Careers at ThoroughTec

ThoroughTec is a global leader in the design, development and support of heavy equipment simulators and workforce excellence systems.

We’re the leading supplier to the global mining market where we specialise in a range of technologies built around our advanced, hi-fidelity mining equipment simulators for application in both surface and underground mines. Our military simulators are the leading brand in our home market and cater to the exacting standards of militaries around the world. Our simulators are sold internationally under the CYBERMINE, CYBERQUIP, CYBERDRIVE and CYBERWAR brands.

ThoroughTec’s head office is in Durban, South Africa, with a network of regional offices around the globe including Moscow, Perth, Salt Lake City, Santiago and Toronto.

ThoroughTec is an equal opportunity employer, who offers all staff competitive salaries, training and career growth opportunities.


What is your passion?

ThoroughTec-Software Development

Software code is the heart and soul of our products and we are always on the lookout for people who might bring newfound energy and skills to our incredible team of developers. If you are a dynamic, talented software developer, analyst, architect or lead, we want to talk to you about where you might fit into our mining or military software development teams.

ThoroughTec-Engineering

Be a part of a team at the forefront of Research and Development in mining and military simulators. If you’re an ace mechanical designer or electrical engineer with a desire for research and development, design, prototyping and solving complex design challenges then get in touch with us to find out how your skills can help us to produce the world’s best training products.

ThoroughTec-3D Modelling

Yes, it takes a lot of ones and zeros to build our products, but it’s the 2D artwork 3D modelling and instructional and UX design that brings it all to life! As such, our digital design team is always looking for passionate young creatives to add form, colour and energy to what we do. Whether you’re a graphic designer with a flair for marketing or a talented 3D artist, give us a call to find out how your creativity can help us to produce more realistic and effective training products.

ThoroughTec-Projects

Budget vs. schedule vs. quality, Project Management is always a challenge, more so when it comes to delivering on highly complex, long-term contracts. If you think that you have the organisational skills and management experience to strike the perfect balance and deliver great projects to our mining and military customers around the world, give us a call!

ThoroughTec-Sales and Marketing

Gift of the gab? Smooth talker? Salesman of the Year? We want to meet you! Our market is global, our products are highly technical and our clients are tough, but if you have what it takes, there are monster deals out there and we need hunters! If you see yourself as a professional, highly-motivated and effective sales person, give us a call.

ThoroughTec-Manufacturing

The products we build are state-of-the-art and to achieve this, we need Artisans and Craftsmen who are masters of their trades. If you are a highly skilled and experienced metal-worker, welder, instrument technician or wireman, then contact us to find out about opportunities in our manufacturing department.

ThoroughTec-Quality-Assurance-Testing

Selling safety-critical training products to the military and mining industry demands the very highest standards of product quality.  We maintain a highly-skilled team of Quality assurance and control personnel to ensure that we maintain our hard-won ISO 9001 and 14001 accreditations, as well as deliver MIL-SPEC reliability to our customers in uniform. If you have an eye for detail and are a stickler for process, there could be a role for you as a process assurance manager, quality inspector or product tester.

ThoroughTec-Corporate-Services

The glue that brings it all together. Looking after finance, legal, procurement, travel, IT and stores, our corporate services team ensure that ThoroughTec runs like a well-oiled machine!


Thoroughbred Perks

  • FLEXIBLE WORK HOURS

    Inspiration doesn’t work 8 to 5 and neither do we (unless you’d like to of course…). As long as you put in your 8 hours a day, we don’t mind when you start or finish. That means you can put life first, avoiding the traffic, hitting the gym, ferrying kids or catching up on your beauty sleep. Your call.

  • TUITION BENEFITS

    When you learn, we learn, which is why we actively promote a culture of constant personal development. If it’s a course of study that we prescribe, it’s on us. If there is something else you’d like to pursue and it’s in your line of work, we will come to the party with a generous contribution to your tuition and some time off to study.

  • COFFEE CONNOISSEUR?

    Cappuccino, flat white, espresso, macchiato, short, long, black, white, we have it all. As much bean-to-cup coffee as you can drink, guaranteed. Or for those less dependent on caffeine, there’s also tea, milo and hot choc to fuel your day. Oh, did we mention it’s free…? And if you fancy a bite, how about some freshly baked cake, muffins or crunchies? Yes please!

  • WORK HARD, PLAY HARD!

    Fancy a little competition? Join in the weekly soccer match or if you prefer, go digital and challenge your mates on the LAN or canteen PS4. Friday afternoon drinks, social braais and team building events are also a regular treat for the less competitively inclined.

  • COMFORT FIRST!

    We’re not strict when it comes to what you wear to work.
    We want you comfortable, not stuffed into a suit, so by all means, keep it casual.

  • LOCATION, LOCATION, LOCATION!

    They say it matters and we agree! The Beach, a warm ocean, gym, great restaurants and world-class shopping malls all within 5 min of our Campus. Durban is an awesome place to live!


Available Positions

UX/UI DESIGNER - DURBAN, SOUTH AFRICA

An exciting and challenging opportunity exists for a UX/UI Designer.

Location: Durban, South Africa
Remuneration: Market-related

The role:
Responsible for receiving input during product specification meetings and translating the discussions and decisions into a written specification, detailing the required functionality of the product in a succinct and clearly understandable manner for approval. Once approved they will be responsible for visualising the specification in the form of a detailed user interface prototype.

Upon completion of the development they will be responsible for testing the functionality and interfaces against the written spec and prototype to ensure all requirements have been met before submitting for final QC process.

During the development cycle they will be responsible for maintaining and updating both the written spec and UI prototype as changes are required.

Other responsibilities will include:

  • Maintaining a central user interface template ensuring prototypes can be quickly iterated on.
  • Maintaining a central requirements specification document.
  • Assisting with planning and clarification of requirements with development teams.

Skills required:

  • Fluent in Adobe vector design tools
  • Minimum 3 years experience in UI and UX design
  • Specific experience in Adobe XD (Experience design) nice to have.
  • Good writing skills
  • Understanding of principles of user experience and user interface design are essential.

If you do not hear from us within two weeks, please consider your application unsuccessful.

QUALITY ASSURANCE TESTER - DURBAN, SOUTH AFRICA

An exciting and challenging opportunity exists for a Quality Assurance Tester.

Location: Durban, South Africa
Remuneration: Market-related

Requirements:

  • Matric
  • Relevant Quality Assurance qualification
  • Proficient in Quality Assurance concepts, test and problem solving techniques
  • Electrical / Mechanical Engineering knowledge will be advantageous
  • Relevant work experience in a software environment or similar is essential for this position
  • Good analytical skills with a keen attention to detail
  • Good reporting and communication skills
  • The ability to work in a close team environment as well as the capability to work independently, whilst taking responsibility as an individual
  • A positive and engaging attitude in dealing with people and excellent organisational and time management skills.

If you do not hear from us within two weeks, please consider your application unsuccessful.

BUSINESS DEVELOPMENT MANAGER - TORONTO, CANADA

ThoroughTec, the worlds leading developer of advanced, operator training simulators for the Mining Industry is seeking energetic, high-performing Business Development Managers, to cover the North American market. Candidates should ideally be based in Toronto, though other, suitable locations in North America will be considered based on relevant experience.

Reporting to the EVP Global Business Development, this role will play an integral part in the continued expansion of ThoroughTec’s CYBERMINE leadership in the Americas.

Location: Toronto (GTA), Canada (preferably)
Remuneration: Market-related, basic plus commission
Experience Level: Intermediate to Senior

Key responsibilities will include:

  • Meeting high level stakeholders in the mining industry.
  • Full sales cycle management.
  • Unearthing new opportunities.
  • Regional and international business travel.

Ideal candidates should demonstrate:

  • At least 5 years experience in sales roles, preferably in the mining industry.
  • A successful sales track record in high value, B2B, capital equipment sales.
  • A positive and determined approach to identifying new business opportunities using leads, relevant research tools, region specific targeting and cold calling.
  • Excellent written, verbal and presentation skills with the ability to communicate effectively in a business environment.
  • A capability to work independently
  • A track record of exceeding sales targets
  • An inherently competitive nature and a hunger to succeed.

If you do not hear from us within two weeks, please consider your application unsuccessful.

BUSINESS DEVELOPMENT MANAGER - SANTIAGO, CHILE

ThoroughTec, the worlds leading developer of advanced, operator training simulators for the Mining Industry is seeking energetic, high-performing Business Development Managers, to cover the Latin American market. Candidates should ideally be based in Santiago, though other, suitable locations in Latin America will be considered based on relevant experience.

Reporting to the EVP Global Business Development, this role will play an integral part in the continued expansion of ThoroughTec’s CYBERMINE leadership in the Americas.

Location: Santiago, Chile (preferably)
Remuneration: Market related, basic plus commission
Experience Level: Intermediate to Senior

Key responsibilities will include:

  • Meeting high level stakeholders in the mining industry.
  • Full sales cycle management.
  • Unearthing new opportunities.
  • Regional and international business travel.

The successful candidate will be able to demonstrate:

  • Fluency in written and spoken English, Spanish and ideally Portuguese.
  • At least 5 years experience in sales roles, preferably in the mining industry.
  • A successful sales track record in high value, B2B, capital equipment sales.
  • A positive and determined approach to identifying new business opportunities using leads, relevant research tools, region specific targeting and cold calling.
  • Excellent written, verbal and presentation skills with the ability to communicate effectively in a business environment.
  • A capability to work independently.
  • A track record of exceeding sales targets.
  • An inherently competitive nature and a hunger to succeed.

If you do not hear from us within two weeks, please consider your application unsuccessful.

TRAINING SERVICES MANAGER - DURBAN, SOUTH AFRICA

Location: Durban, South Africa (negotiable)
Education Level: Diploma/Degree
Remuneration: Market related

ThoroughTec Simulation, the world’s leading developer of high-fidelity, operator training simulators for the mining industry, is looking for an energetic and experienced Training Services Manager.

The successful candidate will be responsible for helping ThoroughTec’s global mining clients to properly integrate and utilise their CYBERMINE simulators and other training products to maximise value realisation. Candidates will be expected to leverage their pre-existing skills and experience, as well as mastering new technology and methods to:

  • Instruct client staff in the effective use of ThoroughTec’s CYBERMINE simulators and other supporting products.
  • Review and modify client training curricula and course material to best leverage ThoroughTec’s products in the context of Client training objectives.
  • Oversee and mentor Client trainers and instructors.
  • Monitor training progress, analyse outcomes and report results to mine management.
  • Critically, this individual will be required to interface with all levels of mine management to identify operator KPI’s, collect and assess actual operator performance data and then implement the necessary operator performance improvement programmes to achieve the client’s desired outcomes.

Requirements:

Prospective candidates should satisfy the following critical requirements to be considered for the role:

  • A tertiary qualification
  • At least 10 years general work experience
  • At least 5 years mining work experience
  • A valid Driver’s Licence
  • A valid Passport (without travel restrictions)
  • Fluency in both spoken and written English
  • A willingness and ability to travel extensively, both locally and abroad, for extended periods of time
  • A high degree of competency in the MS Office suite
  • High degree of self-motivation, self-discipline and an ability to work independently

Desirable skills and experience: 

Additionally, possession of any of the following will be considered an advantage:

  • Client relationship / account management work experience
  • Educational work experience
  • A Background in engineering or data analysis
  • Fluency in Spanish, Portuguese, French or Russian
  • Experience working with operator training simulators

ThoroughTec is an equal opportunity employer who offers all staff competitive salaries, training and career growth opportunities.

FIELD SUPPORT TECHNICIAN - PERTH, AUSTRALIA

ThoroughTec Simulation, the leading global developer of advanced, equipment operator training simulators, for the mining industry, is looking for a permanent Field Support Technician.

Candidates will be responsible for providing professional, technical service and support to ThoroughTec customers in Australia and the Asia Pacific region.  This role will require frequent travel to customer sites in order to execute multi-disciplinary (mechanical/electronic/IT) technical services, including the installation and commissioning of new simulator systems, client training in the operation and maintenance of such systems as well as service and maintenance of existing simulator systems.

PLEASE NOTE: This position is a field-based role where the majority of work will be performed at remote client sites, typically mines. Candidates must therefore possess an ability to travel frequently, and often at short notice. Flexibility, self-discipline and an affinity for travel and independent field work are therefore essential to excel in this role.

Location: Perth, Australia
Education Level: Diploma/Degree
Remuneration: Negotiable
Experience Level: Intermediate

Requirements:

  • A tertiary technical/engineering/IT qualification
  • An affinity for multi-disciplinary technical troubleshooting (mechanical/electronic/IT)
  • Experience in a similar service / account management type role, preferable in the mining industry
  • An excellent command of English (both spoken and written)
  • A valid driver’s licence
  • A valid passport (without travel restrictions)
  • No limitations or restrictions on his or her ability to travel to and work on mine sites
  • Additional languages will be advantageous

Responsibilities: 

  • Installation and commissioning of new simulator systems at client sites
  • Provision of system operation and maintenance training to client staff
  • Pre-planned testing, servicing and maintenance of client simulator systems
  • Response to client support callouts, diagnosing and resolving technical issues in the field
  • Remote client support, troubleshooting technical problems telephonically or via e-mail
  • General ongoing management of client relationships through regular communication
  • Accurate documentation of support activities and timely execution and delivery of any associated administrative tasks

ThoroughTec is an equal opportunity employer who offers all staff competitive salaries, training and career growth opportunities.

E-LEARNING INSTRUCTIONAL DESIGNER - DURBAN, SOUTH AFRICA

ThoroughTec Simulation is seeking a talented e-Learning Instructional Designer to join their Training Services Department, based in Durban, in a full-time capacity.

The successful candidates will play an integral role in developing e-learning and Computer Based Training (CBT) applications.  We require individuals that are creative, passionate and proactive and who can work in an agile environment.

Location: Durban, South Africa
Education Level: Diploma/Degree/QBE
Remuneration: Negotiable
Experience Level: Mid

Key responsibilities will include:

  • Provide vision and direction to the development of e-learning modules.
  • Work closely with project stakeholders, i.e. Subject Matter Experts (SME), Project Managers and Department Managers.
  • Work with a cross functional team to deliver an e-learning package consisting of high quality media assets.
  • Assess value, develop cases, and prioritize learning outcomes to ensure maximum value is aligned with product and learning strategy.

Candidates must be able to demonstrate: 

  • The ability to work in a cross functional team with challenging deadlines
  • Excellent communication skills both verbal and written
  • Ability to manage multiple tasks or projects at one time
  • Acceptance of feedback and constructive evaluation of work
  • Strong interpersonal skills and the ability to work with international subject matter experts and target audiences.
  • Excellent organisational and time management skills with a keen attention to detail.
  • Interest in continuous improvement and dedication to updating skills
  • Creative mind, innovative ideas, proactivity and the ability to think and learn fast.
  • A positive and engaging attitude in dealing with people.

The following training, skills and/or experience, although not essential, would be an advantage:

  • Bachelor of Education
  • A second language (preferably Spanish or French)
  • Working knowledge of E-learning authoring and development software packages such as
    1. Lectora, or
    2. Storyline
  • Experience with the Mining Qualifications Authority.
  • Experience with South African Qualifications Authority.
  • Experience with SAM (Successive Approximation Model)
  • Experience with voice-over and audio editing software.

ThoroughTec is an equal opportunity employer who offers all staff competitive salaries, training and career growth opportunities.

GRAPHIC ARTIST/3D ARTIST - DURBAN, SOUTH AFRICA

ThoroughTec Simulation is seeking a Graphic Designer/ 3D Artist to join their E-learning Department, based in Durban, in a full-time capacity.

We require an individual with a flair for creativity and an interest in designing artwork and instructional animations and who can work in an agile environment.

Ideally, the perfect candidate should be able to create exciting and believable animations and stills for mining vehicles, characters, in-game objects and cinematic scenarios. Must be willing to travel both locally and internationally.

Location: Durban, South Africa
Remuneration: Negotiable
Experience Level: Mid

Key responsibilities will include:

  • Working closely with the e-learning team to establish the requirements for the project.
  • Create high quality in-game animations, integrate, set-up, and support our animation content pipeline.
  • Collaborate with the e-learning team to support prototype efforts and final media that fits the aesthetic direction and vision of the project.
  • Responsible for final video and audio edits.
  • Modelling and texturing accurate vehicle consoles and environments.
  • Development of interactive 3D lessons with-in the Unity game engine.
  • Creation of high quality 3D still renders.

Candidates must exhibit or be able to demonstrate:

  • Working with in-game animation setup and integration with engines like Unity.
  • Able to create and troubleshoot animation rigs in 3DS Max.
  • Basic understanding of XML/HTML.
  • Creative mind, innovative ideas, proactivity and the ability to think and learn fast.
  • The ability to work in a close team environment as well as the capability to work independently, whilst taking responsibility as an individual.
  • A positive and engaging attitude in dealing with people
  • An ability to work in a cross functional team with challenging deadlines.
  • Ability to manage multiple tasks or projects at one time.
  • Acceptance of feedback and constructive evaluation of work.
  • Time management skills with a keen attention to detail.
  • Excellent communication, both written and verbal.

Experience & Qualification

  • A 3D animation/ Graphic Design qualification from a reputable institution or relevant tertiary qualification.
  • Talented 3D skills with a relevant 3D portfolio.
  • 3DS MAX experience. (essential)
  • Working with and animating vehicle rigs in 3Ds Max.
  • Extensive Photoshop experience. (essential)
  • Adobe Illustrator experience. (essential)
  • 2D artwork skills for various implementations.
  • Adobe Premiere experience. (essential)

The following skills and/or experience, would be an advantage:

  • Adobe Audition knowledge advantageous.
  • Adobe After Effect knowledge advantageous.
  • Substance Painter / PBR knowledge advantageous.
  • Creative problem-solving skills.
  • Knowledge of scripting and tool creation for animation.
  • Understanding of motion graphics tools and techniques.
  • Unity knowledge advantageous
  • Writing code in C#, JavaScript/UnityScript.
  • Visual scripting.

ThoroughTec is an equal opportunity employer who offers all staff competitive salaries, training and career growth opportunities.

SOFTWARE TESTER - DURBAN, SOUTH AFRICA

ThoroughTec is looking for an experienced software tester to join the software development team. The incumbent will play an integral role in advancing world class simulation technologies by ensuring all software is developed to our clients’ needs and meets exacting standards.

Location: Durban, South Africa
Education Level: Certificate
Remuneration: Negotiable
Experience Level: Junior/Mid

Core duties:

  • Set up and maintain test environments
  • Scope test cases for sprint user stories
  • Execute tests and report defects
  • Assist the team with continuous improvement

Qualifications and skills required:

  • 2 years software testing experience (mandatory)
  • ISTQB foundation course or equivalent (preferable)
  • Experience in an Agile Scrum team environment
  • Work both independently and as a team member
  • Good time management and communication
  • The ability to learn and adapt to new technologies, principles and processes

In return, you’ll be offered a competitive salary commensurate with your level of experience.

INTERMEDIATE C# AND WEB DEVELOPER - DURBAN, SOUTH AFRICA

This is a fantastic opportunity for an INTERMEDIATE DEVELOPER with experience designing and developing web based systems using mainstream development tools and libraries. Join this great team and bring your experience and creative thinking to help us solve complex problems in a relaxed yet highly-professional environment.

In this role, you will work within an Agile SCRUM R&D team to design, develop and integrate a web-based workforce performance platform. We hold ourselves to very high standards from a quality code perspective and naturally will hold you to those standards as well. You will operate in small, effective teams, so collaboration and good communication is essential for success.

You will be encouraged to share your knowledge freely, whilst also having access to Senior developers to assist in your further growth and development.

Good knowledge of C# and web development will be required.

Location: Durban, South Africa
Education Level: Degree
Remuneration: Negotiable
Experience Level: Intermediate

Skills and experience required:

  • B.Sc. (Comp.Sci.) (Hons) with at least one major in Computer Science. A major in Stats is beneficial.
  • Minimum two years’ relevant software development experience.
  • At least a year’s experience working in an Agile Environment (eg Scrum, Kanban, etc).
  • Good knowledge and understanding of Design Patterns and their implementations.

Relevant languages:

  • C#
  • ASP.NET
  • MVC
  • JavaScript
  • ANGULAR JS
  • SQL
  • HTML 5
  • CSS

In return, you’ll be offered a competitive salary commensurate with your level of experience.

If you have not been contacted within two weeks of submitting your application, please consider your application unsuccessful.

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HEAD OFFICE

24 Spring Grove, Umhlanga
Durban, South Africa
+27 31 569 4033
info@thoroughtec.com
www.thoroughtec.com

INTERNATIONAL OFFICES

Toronto, Canada, NAM
Salt Lake City, USA, NAM
Santiago, Chile, LAM
Moscow, Russia, EMEA
Perth, Australia, APAC
Shanghai, China, APAC

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  • Holmesglen Institute Boosts Training Offering with Advanced Mining Simulators
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