Managed Services
Harnessing your full potential. A range of scalable training services to complement your CYBERDRIVE training technologies.
ThoroughTec understands that harnessing the full potential of new technology can be challenging.
To do so, the technology must be properly integrated into existing organisational processes, and appropriate management and operational procedures defined in alignment with business objectives and operational needs.
To assist in achieving this, ThoroughTec offers a range of scalable services, from part-time mentorship and assistance to full-time facility management. Whatever your need, we have a service offering to guarantee the smooth and effective adoption of our technology, and help you achieve operational excellence.
TRAIN THE TRAINER
Quick start sim operation and use
Hit the ground running with our practical ‘Train the Trainer’, simulator instructor development course. In this course your instructors will become acquainted the features and capabilities of their simulators. They will learn how to structure and build courses, plan training activities and generally get the most from your state-of-the-art technology.
In addition, they will receive instruction on the first-line care and maintenance of your equipment, to further enhance system availability and facilitate organic troubleshooting of minor technical issues.
A complimentary Train the Trainer course is delivered during the installation and commissioning of every new simulator system, and additional courses can be arranged upon request.
CERTIFIED ENGINEER TRAINING
Empowered independence
Simulator uptime is critically important and while your CYBERDRIVE system is the most robust and reliable in the industry, technical faults can arise. The CYBERDRIVE Certified Engineer Training Course fortifies you against such eventualities by empowering your technical personnel to independently diagnose and repair a wide array of technical faults.
The course covers preventative maintenance activities, replacement of consumable and line removable items, advanced troubleshooting and both independent and remote-assisted fault resolution. All of this minimises support-related costs and maximises system availability and life.
Booking is essential for the course, which is conducted annually at our head office in Durban, South Africa and features lectures, practical demonstrations and hands-on training. All participants will attain with a comprehensive understanding of system architecture, assembly and repair, and will be provided with all necessary manuals, parts lists, and assembly drawings necessary to sustain them upon their return.
A complimentary seat is included with every Classic and Comprehensive Support Package.
EMBEDDED SIMULATOR TRAINING FACILITATOR
Simulator management to maximise your ROI
Maximise the training benefit from your simulator technology with ThoroughTec’s specialist Embedded Simulator Training Facilitators.
Facilitators are typically deployed for at least 12 months, in order to ensure best results, but shorter periods can be accommodated upon request.
Our Facilitators will work with your on-site training team to ensure that the simulators are properly integrated into existing training processes and that training activities are optimally aligned to achieve organisational objectives. They will ensure that the simulators are correctly cared for and available to deliver day-to-day training against approved curricula. Finally, they will continuously support and mentor your training team, advising how best to unlock the benefits of simulation as part of an integrated training strategy.
