Trakindo Enhances Customer Training with Advanced Simulation Technology from ThoroughTec Simulation

PT Trakindo Utama (“Trakindo”), a leading provider of heavy equipment solutions in Indonesia, is reinforcing its commitment customer development and support by integrating advanced simulator training into its comprehensive training offerings. “This initiative aligns with Trakindo’s strategy to provide value-added solutions that ensure end-to-end support for its customers.” Says Martin Williams, Mining Marketing & Sales Division Head at Trakindo.

As part of this enhanced training approach, Trakindo now offers integrated training solutions, including simulators, as part of the initial machine supply. Customers can also choose to opt for simulator training as a standalone additional training service, which is particularly beneficial for new operations requiring operator evaluation and skill development, while ad hoc operator certification and annual recertification services are also offered.

Recognizing the need to upgrade its training infrastructure, Trakindo has replaced its aging hydraulic mining shovel (“HMS”) simulator with a state-of-the-art unit from ThoroughTec. This strategic decision allows Trakindo to continue supporting the extensive fleet of HMS units in Indonesia. Caterpillar customers in Indonesia can now benefit from advanced refresher training facilitated by the new simulator, ensuring continued operational excellence.

“ThoroughTec was selected as Trakindo’s simulator provider due to its recognition as an Original Machine Manufacturer (OMM) provider with Caterpillar. The alignment of goals and commitment to superior support made ThoroughTec the ideal partner for this initiative.”

“ThoroughTec was selected as Trakindo’s simulator provider due to its recognition as an Original Machine Manufacturer (OMM) provider with Caterpillar. The alignment of goals and commitment to superior support made ThoroughTec the ideal partner for this initiative.” Continued Williams.

The introduction of this cutting-edge training simulator further strengthens Trakindo’s ability to provide high-quality, off-site training for its customers. By leveraging Trakindo’s team of expert operator trainers, customers gain access to enhanced training solutions designed to maximize efficiency, safety, and productivity.